Safety
Management
& Compliance
We deliver safe, predictable and compliant operations through disciplined planning, skilled personnel and a strong safety culture.
Safety is the core of every operation we undertake. Every mission is carried out with the highest regard for our crew, passengers, clients and the communities we serve. Queensland Helicopters operate under a robust, CASA-approved Quality & Safety Management System (QSMS) designed to exceed the expectations of government, mining, utility and emergency-service clients.
Our Safety Framework:
Risk Management & Mission Planning
- Mission-specific Safe Work Method Statements (SWMS) for firefighting, sling, powerline/pipeline patrol, inspection and remote-area operations.
- Structured pre-flight risk assessments and Job Safety Analysis (JSA).
- Assessment of weather, terrain, operational hazards and crew factors before every mission.
CIRRO Integration
Comprehensive digital oversight through CIRRO, managing:
- Pilot qualifications and recency
- Fatigue and duty-time monitoring
- Flight records and operational data
- Safety reporting and corrective actions
- Fleet maintenance and readiness
Ensures consistent, transparent management across all operational activities.
Pilot Competency & Safety Culture
- Annual proficiency checks and recurrent emergency procedures training.
- Proactive safety reporting supported by quick response and follow-up.
Internal Audits & Assurance
- Regular internal audits across operations, safety, training and documentation.
- Continuous improvement process embedded throughout all departments.
- Compliance reviews aligned with CASA, industry and client-specific requirements.
Insurance & Compliance
Comprehensive insurance coverage including:
- Public Liability
- Passenger Liability
- Hull & Equipment
- Aerial Work & Specialist Operations
- Full adherence to CASA regulations, operational standards and audit expectations
Certificates
C.A.S.A
C.A.S.A Approved Air Operator’s Certificate No. SQ 410192-82
ACN 000 186 578
ABN 23 000 186 579
Civil Aviation Safety Authority